There are times when anger may be an appropriate response to misbehavior. Last week I mentioned that the title of my program, "Discipline Without Anger", is not meant to suggest that anger is never an acceptable answer to misbehavior. There are occasionally specific situations when anger is the only appropriate response. However, in most cases these kinds of situations are rare. In any case, supervisors would still be wise to be prepared if and when they do occur.
Situations When an Angry Response to Misbehavior Is Okay
1)When extreme disrespect occurs.
2) When someone’s safety is in danger or threatened.
3) When a person refuses to cooperate.
4) When dishonesty occurs.
Sometimes there is just no way to get around the use of anger. The goal of my program is to try to eliminate the misuse of this behavior, but not necessarily to totally do away with it. Supervisors should make their best effort use anger as a strategy only when it is appropriate, and never out of stress or frustration
Worthy leaders will realize that there are often cases of misbehavior that need correction but that do not require anger. The ones who can tell the difference will be way ahead of many of their peers and will often be able to reach a much higher level of success than those who simply resort to anger as a catch all solution to every problem.
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